Sale terms & conditions
All returns must be within 14 days of the invoice date. You must have your original invoice and the part must be in the same condition as it left. If the part has been installed it is non-returnable. For all returns we do not give cash refunds, in-store credits are issued. All parts returns that have been specially pulled are subject to a minimum 20% restocking charge plus any extra labour costs incurred. Parts that we order from suppliers and cut parts are not returnable. Parts which malfunction during the warranty period will be repaired or replaced at our option – there is no return credit. Cores that are returned must have all the same components as the original assembly was supplied with; otherwise no core charge is repaid. If cores are returned with fluids still in them a minimum $25 cleanup fee will be charged.
Warranty Terms & Conditions
Parts used in OFF ROAD COMPETITION and other EXTREME USES are not covered by warranty. If a part fails during the warranty period we may at our potion elect to repair the part, provide replacement or give a parts credit up to the maximum of the selling price of the item being cover under warranty. Misuse, abuse or improper installation will VOID the warranty. If you have a problem with an part, call us and discuss your problem before taking any repair or corrective actions, otherwise the warranty is VOID. Powerhouse is NOT RESPONSIBLE for extra labour costs or any other costs or expenses related to or arising from the malfunction of the warrantied part.
Electrical Parts Warranty
All sales of electrical parts are final. Due to the nature of electrical work, any sale is considered final. We offer 30 day warranties on all electrical components such as alternators, starters, etc. 7 Day warranties are offered on all computer components (Electronic control unit, Ignition modules, etc).
Engine Warranties
Engines are sold and warrantied on a long block bases only. (Heads and internal components plus block and internal components). No fluid leaks are covered under this warranty. The used engine checklist start-up sheet attached to the invoice and engine sale cover procedures that must be followed and that can void your warranty if not followed.
Transmission Warranties
Transmission warranty does not cover fluid leaks. The checklist attached to the transmission must be followed otherwise transmission warranty is VOID. If a transmission cooler is used the cooler and lines must be flushed and certified clean in writing by a reputable licensed auto repair technician otherwise the warranty is VOID.
General Warranty Information
Powerhouse Recycled Auto & Truck Parts LTD affirmatively states that used auto parts may have safety hazards attached to their use. It is the customers sole responsibility to determine if any hazard or other defect exists with the use of any part provided by us through inspection and consultation with an appropriate expert in the necessary field.
Please note: Any other additional parts required during the installation of your recycled auto parts are not warrantied. This includes, but is not limited to the following:
- Fluids / Filters / Hoses
- Gaskets & Seals
- Misc nuts / bolts